If you cannot look for the answers to your questions on the pages of our site, just send us email or call us to get expert advice from our manager. Below summarizes a list of most frequently asked questions to rental car
If it is daytime, you have to contact our manager immediately, and if it is night, just send SMS with main details. Prepare a package of all necessary documents and certificates (more info - in the rental contract).
If this happens because of traffic jams in the capital, and delay does not exceed more than two hours, we do not charge additional fees. But it is required to alert our managers by calling them! In case the delay exceeds 2 hours, you will have to pay for one extra day rental.
The basic rule of our company is using the rented car only in Kiev and Kiev region. Permanent client have an opportunity to leave Kiev and Kiev region and go to other cities at the coordination of our managers.
Such situation is possible only if it is consistent with our company and stated in the rental contract. It is also necessary to issue the same request on additional driver, whose age and driving experience should fully correspond to the legislation.